Platform Support Engineer

This job appears on /jobs/20079

Platform Support Engineer

Salary:£25000 - £40000 per annum
Location: Oxfordshire, South East, England
Consultant:Liis Mölter
Telephone:+44 1202 878751
Email:liis@electusrecruitment.co.uk
Support secure and critical business operations as a Platform Support Engineer.

This company provides fully assured and managed IT services to its customers with security and integrity of customer data at its core.

You will maintain and support the enterprise platform infrastructure that underpins critical business operations.

About the Role:
• Monitor, troubleshoot, and provide tiered support for platform technologies such as Active Directory, SCCM, SolarWinds, Virtual Desktop Infrastructure (VDI), and Unified Access Devices (UADs).
• Ensure system reliability, user satisfaction, and efficient issue resolution while identifying opportunities to improve platform operations.
• Participate in on-call rotations to address after-hours incidents and minimise downtime.

About You:
• Experience in a platform/infrastructure support or a similar role, responsible for managing and troubleshooting Active Directory, SCCM, SolarWinds, and other enterprise technologies.
• Proficient in scripting languages like PowerShell or Python to support automation tasks.
• Basic understanding of networking concepts (e.g., DNS, DHCP, VLANs, and firewalls) and storage systems.
• Familiarity with virtualization platforms such as VMware, Citrix, or Hyper-V.
• Experience with IT monitoring tools and incident management processes.

Key Information:
• Role: Platform Support Engineer
• Salary: £25,000–£40,000 Per Annum
• Location: Shrivenham, Oxfordshire
• Hybrid Working: 3 Days per Week On-Site
• Eligibility: Sole British Citizens Due to Security Clearance Requirements

Key Skills:
Platform support, IT monitoring and troubleshooting, enterprise tech, PowerShell, Python, virtualisation

Due to the nature of work undertaken at our client's site, incumbents of these positions are required to meet special nationality rules and therefore these vacancies are only open to British Citizens. Applicants who meet this criteria will also be required to undergo security clearance vetting, if not already security cleared to a minimum SC level.

Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time.

This role is a permanent position.


Liis Mölter